Shop FAQs
Here are frequently asked questions for shop.

FAQ DETAILS

Here are details about faqs

  • What criteria does your jury use?

    When curating artwork for inclusion to Lireille.com pr Lireille gallery, the curating team uses the following criteria: • creativity and originality in approach and/or concept. • exceptional aesthetic qualities. • excellent craftsmanship • consistency of artistic integrity • For all artwork and jewelry, the work must be designed or made by the artist.

  • Once my work is curated to Lireille.com, may I add any piece of work that I choose?

    Once you are accepted by Lireille, you can submit new work to the site at any point. Our curating team will review all new artwork and reserve the right to edit or reject submissions.

  • What's the fee structure?
     
    • Once an artist is accepted, we charge a one-time membership fee of $250 to help offset onboarding costs. This fee can be paid all at once, or in installments of $25 per month for one year. There are no additional fees or charges. 
    • Commissions. Depending on the production process, one-of-a-kind, limited-edition, productions pieces, Lireille.com and Lireille gallery takes 50% to 60% commission on any sales we generate. Artists set their own prices, ensuring that they earn what they want for each piece. 

     

     

  • How will my work be featured at Lireille.com?

    As a Lireille artist, you will have your own Artist Profile page on Lireille.com, showing your artist statement, resume of achievements and awards, and artwork. Your work will be searchable from within our site, and may be featured in collections through our online marketing efforts. We will also market your work through our search engine marketing program. Your work may also be chosen to be featured in our email marketing, catalogs, on our website homepage and landing pages, and through print publicity materials.

  • Does this entitle me to be in the Lireille gallery?

    Being accepted to sell through Lireille.com does not automatically mean your work will be featured at the gallery. All Lireille artists are eligible for gallery participation, but the decision of which artwork to feature is left exclusively to our curation team.

  • Can I be in the gallery without being on your website?

    Yes. The decision is left exclusively to our curation team upon artist request.

  • How much control will I have over my work?

    We are currently working on the artist portal. We have helping artists adding all the work online for now. Once it is ready, Lireille artists will be able to upload your own images, set your own retail prices, deactivate works of art, update your artist’s information, and change your prices whenever you want. Changes are reviewed by our curating team before going into effect, but we respect our artists’ wishes in how their work is presented.

  • Why should I choose Lireille.com over other websites?

    Lireille supports its artists with email marketing, search engine optimization, and paid marketing, and a website that attracts loyal visitors monthly. Plus, with more than 15 years of experience, we have become known for our loyal client base, the high caliber of our curated collection, and for our exceptional customer service. As part of Lireille, you will benefit from the reputation and trust we’ve built with our customer base over the years. 

  • What information do you need about my artwork?

    High quality images from different angles, a complete, accurate description is a must. Images of jewelry on real models highly recommended to give our customers great sense how each jewelry looks on. Our customers not only need to know the materials and size of your piece, they also love hearing about your techniques and inspiration. 

  • If I set the price, what do I receive from Lireille when a work is sold? Am I reimbursed for shipping and packing costs?

    Like a typical gallery arrangement, we will split the sale with you based on agreement. We cover the cost of shipping, but you will have to purchase your own packing materials (e.g. boxes, bubble wrap, tissue paper, etc.). Shipping will be reimburse to artists based on your recommendation and our online site calculation.  If you are shipping a large work that requires crating, we ask that you list that cost in addition to the cost of your item. We will reimburse you for the entire cost of crating. Remember, you have full control in setting the price of your artwork—but if you would like guidance on pricing, we are happy to help! Contact our Artist Services Team at 510-547-3455 or email info@Lireille.com

  • What happens to my pricing when you have sales?

    We do not discount art. We only have Customer Appreciation Event once a year, which we choose to have it on the same date of Black Friday of the year. We ask our artist to offer special event price at percentage that they choose to offer to our loyal clients at the events. The gallery will, therefore, offer the same percentage to our loyal clients.

  • When do I get paid for a work that I have shipped to a customer?

    Currently all jewelry are shipped from Lireille gallery. We are working on custom design and special order function. The process is the same as the traditional custom order process, but simpler and mostly automated.  We will send you an email letting you know that an order has been placed. Then, you can view, manage, and commit to your order in the artist portal. Once your piece is created, packaged, and ready to ship, you can print the shipping label from the artist portal. You are responsible for getting your shipments to the carrier on time. Shipping will be reimbursed along with artist payment. 

  • What happens when a customer orders my work?

    Currently all jewelry are shipped from Lireille gallery. We are working on custom design and special order function. The process is the same as the traditional custom order process, but simpler and mostly automated.  We will send you an email letting you know that an order has been placed. Then, you can view, manage, and commit to your order in the artist portal. Once your piece is created, packaged, and ready to ship, you can print the shipping label from the artist portal. You are responsible for getting your shipments to the carrier on time. Shipping will be reimbursed along with artist payment. 

  • What happens if a customer returns my work?

    We accept returns for any reason within 14 days of delivery. All returns will be sent to Lireille gallery for now until custom order function is ready. Lireille receives payment for a returned item. In case of damaged good during shipping, we insure all our shipments, and we will reimburse artists in the case of a successful claim.